Question 1

Is our chapter's data isolated from other chapters?

Accepted Answer

Yes. Every chapter gets its own isolated database schema, your roster, dues records, and recruitment data are walled off from every other chapter on the platform. Officer access is further scoped by role-based permissions.

Question 2

How do you handle TCPA and A2P 10DLC SMS compliance?

Accepted Answer

Compliance is built in. Every PNM opt-in is double opt-in with a timestamped consent receipt. We enforce CTIA STOP/HELP/START keyword handling and a quiet-hours gate. A2P 10DLC brand registration is handled at the platform level.

Question 3

What does it cost to process dues and donations?

Accepted Answer

First month free, then $50/mo + $200 every 6 months or $800/year. The rush cycle is billed every 6 months on monthly and is included in yearly. Or Dues-Share ($0/mo, flat 3% on Connect-routed dues, donations, and ticket collections). Card required at signup, charged from day 30. Card processing runs on Stripe at its standard rate plus a flat 3% platform share on Connect-routed collections.

Question 4

How does the white-label branding actually work?

Accepted Answer

You drop in your letters, colors, and crest from the admin panel and the entire platform re-skins to your chapter in seconds, every page, email, member portal, and your own custom subdomain. No rebuild or developer required.

Question 5

How long does onboarding and migration take?

Accepted Answer

You are live in minutes, not months. Create your account, claim a subdomain, brand it, and start collecting PNMs and dues the same day, no install, no design agency, no setup fee to launch.

Question 6

Can we cancel anytime, and do we keep our data?

Accepted Answer

Yes to both. There are no contracts and no cancellation fees. Your data is always yours, export your roster, PNMs, and dues records to CSV whenever you want, including on the way out.

Question 7

Is Greekstack for fraternities or sororities?

Accepted Answer

Both. The platform is built for any Greek-letter organization, fraternities and sororities alike, across IFC, Panhellenic, and NPHC councils.

Question 8

Do I have to pay anything to start?

Accepted Answer

No. Your first month is completely free on monthly and yearly plans. A card is required at signup on every plan, but you will not be charged until day 30 and you can cancel at any time.